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This video shows you how to remove jammed paper in
the fuser area or in the duplex unit of your printer.

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Open door A.

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The inside of the printer might be hot. To reduce the
risk of injury from a hot component, allow the surface to cool before touching it.

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Remove the jammed paper below the fuser.

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Open the isolation unit door.

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Remove the jammed paper, and then close and latch the
door.

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Open door A1.

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Open the fuser access door, and then remove the jammed
paper.

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Close the fuser access door, and then close door A1.

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Open the duplex cover.

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Remove the jammed paper in the duplex unit.

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Close the duplex cover, and then close door A.